Remote interviewers and supervisors are not directly connected to the dialer. They are often working from home and/or connected using VoIP. The dialer typically calls the remote interviewer, but once connected, the remote interviewer extension acts as a normal extension.

The dialer administrator can setup a dialer position as remote. An AccessNumber (phone number or TCP/IP address) can be specified in the dialer configuration file or, if left blank, the Phone Participants activity will request an access number during the login process. In either case, IsRemote is set to True and RemoteAccessNumber is set to the phone number or TCP/IP address in the StationProperty section of the PropertiesXml passed to SignOn. SignOn should block until the interviewer is connected.

Remote interviewers should be supported similarly to local interviewers. For example, GetCallStatus should signal on hook if the remote interviewer is disconnected. In addition, the dialing provider should ensure that the remote extension is still connected prior to use and should automatically reestablish dropped connections (if possible).