Interviewer > Troubleshooting > Why are the keyboard shortcuts not working in when the application is run in a Citrix environment?
 
Why are the keyboard shortcuts not working in when the application is run in a Citrix environment?
When running the application in a Citrix environment, the keyboard shortcuts/hot keys that are defined for the application may conflict with the default Citrix keyboard shortcuts.
You can resolve the conflict by changing the conflicting Citrix keyboard shortcuts/hot keys. For more information, see this Citrix Knowledge Center article: “How to Enable or Disable Hotkeys within an ICA file (including Template.ica)”
http://support.citrix.com/article/CTX140219
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Troubleshooting