When you add new questions or routing items in UNICOM Intelligence Author, they appear in the Design pane (individually) in the central area of the window and also in the Routings pane on the left of the screen. The Routings pane displays a list of all the questions and routing items as you add them. When you add a question with the Routings pane selected, the question is automatically added not just to the questionnaire file but to a list of questions that appear in the finished questionnaire. UNICOM Intelligence Author creates a default routing when you create a questionnaire file, and automatically adds all the questions that you create to this routing. If you create more than one routing (see Adding routings), you can select the routing to which you want to add the question.

In addition to the Routings pane, any questions that you add are also automatically added to the Questions pane (this applies to all items in the Question submenu on the Insert menu). The Questions pane contains a list of all the questions in the questionnaire file, whether or not they appear in the finished questionnaire. You can also add questions directly in the Questions pane. When you add a question in the Questions pane, it is added to the questionnaire file but it is not automatically added to a routing. This means that the question will not appear in the finished questionnaire.

Routing items (any items in the Routing Item submenu on the Insert menu) are not added to the Questions pane.

As it is likely that you will want most of the questions that you add to appear in the finished questionnaire, the Routings pane is displayed and the Questions pane is hidden when you first use UNICOM Intelligence Author. This means that all the questions you add are also added to the questionnaire, which is usually what you want to happen. However, in some cases, you may want to add questions to the questionnaire file that are not asked as part of the questionnaire (for example, you may want to create a question for which the results are calculated automatically based on the answers to another question, so you do not need to display the calculated question in the questionnaire). In this case, you can either add the question in the Routings pane and then check the Hide Question check box, or you can add the question using the Questions pane.

When you are working with the Questions pane displayed, remember that the questions are not automatically added to a routing. For this reason, you may want to close the Questions pane when you are not using it, so that you do not accidentally add questions with this pane selected instead of the Routings pane. Unless otherwise stated, the instructions for adding questions and routing items throughout this help file use the Routings pane for adding questions.

If you have created a question in the Questions pane and want to add it to the Routings pane, you can drag the question from the Questions tab and drop it in the Routings tab. For information on how to arrange panes in the window, see Changing the layout of the window. If the question already exists, it is added again with a new name based on the existing name. The Properties pane also indicates the question that it is based on. Only one version of the copied question exists in the Questions pane.