Troubleshooting
Microsoft .NET Framework errors
You will encounter errors when you install older versions of Microsoft .NET Framework on systems that have newer versions of the Framework installed. You will also experience errors when the .NET 3.0 WCF HTTP Activation feature is enabled.
For more information, see the Microsoft support article:
Running a logged installation
If you have problems during installation you cannot resolve, your Technical Support representative may request that you run a logged installation and send them the log file. You should not need to do this under normal circumstances.
To run a logged installation
1 Open a command prompt. For example, in Windows, click Start and go to All Programs > Accessories > Command Prompt.
2 At the command prompt, type the following:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"
<location and name of log file>" installdir=\"C:\MyInstallFolder\" addlocal=All"
For example, the following command creates a file called mylog.txt in the C:\temp folder:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"C:\Temp\mylog.txt\" installdir=\"C:\MyInstallFolder\" addlocal=All"
See also