Configuring antivirus software exclusions
The following antivirus exclusions are recommended for UNICOM Intelligence products. Configuring the antivirus exclusions verifies any files that are required by UNICOM Intelligence, are not locked or modified by the antivirus software.
UNICOM Intelligence performance might also be improved by implementing the following antivirus exclusions. These guidelines apply to both real-time and on-demand antivirus scanning.
It is important to reach a balance between a secure server antivirus configuration (that does not cause reliability issues) and performance degradation. It is recommended that any antivirus exclusions be tested in a test environment, and then subjected to the maximum expected load in a production environment.
The following locations are based on the default and installation locations. If your installation paths are not the default paths, you must change the antivirus exclusion locations.
UNICOM Intelligence cache files
*.chj (cache files) are in:
C:\Program Files\IBM\SPSS\Data Collection\[version]\Interviewer Server\FMRoot\Interview\Cache
The local alternative location in the following path:
C:\Program Files\IBM\SPSS\DataCollection\[version]\Interviewer Server\Cache
UNICOM Intelligence Interviewer - Server Admin temporary output files
The Export activity's temporary output files are in the following path:
<INETPUB>\wwwroot\SPSSMR\InterviewExporter\Temp
UNICOM Intelligence log files
*.log (log files) are in the logs directory:
C:\Program Files\IBM\SPSS\Data Collection\[version]\Interviewer Server Administration\Logs
UNICOM Intelligence Reporter - Survey Tabulation cache files
*.xml: The files that contain survey tables data in XML format are in:
<INETPUB>\wwwroot\SPSSMR\mrTables\Cache
UNICOM Intelligence Interviewer - Server Admin survey data
The folder and its subfolders contains survey metadata (MDD Survey metadata) and other file types, and is in:
C:\Program Files\IBM\SPSS\Data Collection\[version]\Interviewer Server\FMRoot\
UNICOM Intelligence Interviewer - Server Admin server
*.dll, *.config: Antivirus software scanning of these directories might cause an application restart (the application domain reloads):
C:\Windows\Microsoft.NET
<INETPUB>\wwwroot\SPSSMR (The directory C:\inetpub\wwwroot\SPSSMR\Temp can be scanned)
C:\Program Files\IBM\SPSS\DataCollection\[version]\Interviewer Server\Server
See