Starting mrUserAdminServer and mrDPMServer3
The installation process normally starts mrUserAdminServer and mrDPMServer3 on all computers running the Interviewing Service. Take the following steps to check whether the services are running and, if necessary, to start them.
1 Open Control Panel and choose Administrative Tools > Services
This opens the Services dialog box.
2 In the list of services check that both services are running.
3 If a service is not running, right-click on it and choose Start.
If neither service is running, you should start mrUserAdminServer followed by mrDPMServer3.
A dialog box reports progress of the start-up procedure.
Note You must also restart IIS after restarting mrUserAdminServer and mrDPMServer3.
See