Installation environments

You can install UNICOM Intelligence 7.5 applications on computers where the following UNICOM Intelligence applications are installed, effectively upgrading your current installation:

If you are using a version of UNICOM Intelligence prior to release 6, you must first uninstall the older version before installing UNICOM Intelligence 7.5 applications. The UNICOM Intelligence 7.5 installer does not support upgrading from UNICOM Intelligence applications prior to version 6.

▪You cannot upgrade 32-bit applications to 64-bit applications. If you want to install UNICOM Intelligence 7.5 64-bit edition applications, you must first uninstall any 32-bit UNICOM Intelligence applications you currently have installed. An uninstall will not affect project files or SQL objects. You can installUNICOM Intelligence 7.5 after running an uninstall without affecting existing projects.

▪When upgrading 32-bit applications on a 64-bit system, you must launch the installation setup executable (setup.exe) from the installation media's win32 directory (for example, DVD-ROM\autoplay\win32\setup.exe).

▪You cannot perform a full installation of UNICOM Intelligence 7.5 applications on a computer running Windows Server 2003 R2 (x86 32-bit or x64 64-bit). You can only perform an upgrade installation. UNICOM Intelligence 6 must already be installed on the Windows Server 2003 R2 (x86 32-bit or x64 64-bit) system prior to installing UNICOM Intelligence 7.5.

Microsoft Windows Terminal Services: Windows 2008 R2 Server Windows 2008 Server

Microsoft Hyper-V: Installed from supported Microsoft operating system

VMWare vSphere 4.1, 5.0, 5.1, 5.5

VMWare ESX Server 5.x

With the exception of the Operating System and Microsoft subcomponents, disk imaging installation techniques (such as those accomplished with Symantec's Ghost or PowerQuest's Drive Image) cannot be used for UNICOM Intelligence Interviewer - Server servers. UNICOM Intelligence Interviewer - Server has distinct configuration information on a per server basis, so imaging a server after installing UNICOM Intelligence Interviewer - Server is not a viable option for multiple-server installations.

UNICOM Intelligence Interviewer - Server cannot be installed using terminal services such as Citrix remote administration because, unless XP terminal services are used, the user that is logged on does not have rights to launch services as the interactive user. UNICOM Intelligence Interviewer - Server can, however, be installed remotely using a program such as Remote Desktop.

Installing UNICOM Intelligence Interviewer - Server on a domain controller is not recommended. There are known issues with .NET running on domain controllers and there might be an additional security risk if IIS runs on a domain controller that is accessible from the internet.

If there is no choice but to install on a domain controller, and the scriptwriters who will be using the client installation are in another domain, see Installation procedures for further information.