Logging off
The interviewer usually logs off from Phone Participants (for example, when going on a break), to avoid accumulating idle time. Phone Participants calls ISessionEngine.CloseInterviewerSession, which in turn calls IDialingProvider.SignOff. This blocks until the dialer has signed-off the interviewer. SignOff should block, but at this stage, Phone Participants cannot handle a connect for the interviewer.
The dialer can add the interviewer to a dialing group when
Get is called (see
Requesting a contact). The interviewer should not automatically be added back to a dialing group unless
Get is again called. This might not be enough to stop silent calls if the dialer is using a predictive algorithm that is expecting the interviewer to again become available.
See also