Appointments can be set for a particular time (see Interviewing Options overview). The supervisor can also specify that the arranging interviewer is preferred for the subsequent contact (this is performed on the Interviewing Options' Parameters tab).

This suggests that the dialing provider must support retrieving and dialing records for specific interviewers even while group dialing. The session engine passes the interviewer login as the InterviewerProperty UserID in the PropertiesXml passed to ISampleManagmentProvider.Get. The UNICOM Intelligence Dialer dialing provider implementation then passes GroupDial = 0 and the UserID to the ISampleManagementProvider.Get. The default sample management script adds a special filter to the selection criteria to find these records as well. The UNICOM Intelligence Dialer dialing provider implementation then dials this record for extension. Your dialer might have other methods to force a particular record to be connected to a particular dialer.

The dialing provider must then set the UserID to “__AutoDial” when it requests a record that can be dialed for any interviewer.