Managing users
Each UNICOM Intelligence Interviewer - Server Admin user must have a unique name and password. The name must be unique in the collection of user names, and also in the UNICOM Intelligence Interviewer - Server Admin role names. When you add a user, you specify their UNICOM Intelligence Interviewer - Server Admin password; whether they can change that password; and whether they must change it the first time that they log in. Users who are allowed to change their passwords see a Change Password option in the Tools menu. You can also assign the user to one or more roles.
If you are using customer accounts, users added to a specific customer account have access to only the roles, projects, and activities that are defined for the specific customer account.
User names
The names that you set up can be domain or workgroup names, or other names that exist only in UNICOM Intelligence Interviewer - Server Admin. For example, a user called John Smith might log in to the domain as UNICOM\jsmith, but have an UNICOM Intelligence Interviewer - Server Admin user name of john.
UNICOM Intelligence Interviewer - Server Admin creates a folder for the user in FMRoot\Users with the same name as the user name. If you are using domain or workgroup user names as UNICOM Intelligence Interviewer - Server Admin login names, the \ in the domain or workgroup name is converted to an underscore in the folder name. For example, the folder name for UNICOM\jsmith is UNICOM_jsmith. Because of this, do not create UNICOM Intelligence Interviewer - Server Admin user names that result in folder names that match those required for domain or workgroup names. In the example, avoid SPSS_jsmith as a UNICOM Intelligence Interviewer - Server Admin user name.
When a user creates a new project, UNICOM Intelligence Interviewer - Server Admin creates a project folder with a unique name based on the user's UNICOM Intelligence Interviewer - Server Admin user name.
Do not use Japanese characters in user accounts, because UNICOM Intelligence Interviewer - Server Admin does not support Japanese characters in pathnames.
User properties
Users can optionally have user properties assigned to them. These define special abilities or qualifications that the user has in relation to one or more activities. Typically, they are used to set up interviewer qualifications that are used in determining which records each interviewer receives for calling.
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