Resetting IIS and the services

Occasionally, you might need to reset IIS and the services.

To reset IIS

The following command resets IIS. The command waits two minutes, stops IIS, and then restarts it:

iisreset /timeout:120

The delay provides sufficient time for the interviewer session engine (and other applications) to shut down cleanly before the restart.

To restart all services without restarting the server

1 Start a command prompt with administrator privileges.

2 Run the following command to stop the IIS server:

iisreset /stop /timeout:120

3 Run the following commands to stop the User Admin and DPM services:

net stop mrDPMServer3
net stop mrUserAdminServer

4 Run the following command to start the User Admin and DPM services:

net start mrDPMServer3

5 Run the following command to start the IIS server:

iisreset /start