Troubleshooting
Microsoft .NET Framework errors
Errors occur if you install older versions of Microsoft .NET Framework on systems that have newer versions of the Framework installed. Errors also occur when the .NET 3.0 WCF HTTP Activation feature is enabled.
For more information, see the Microsoft support article:
Running a logged installation
If you have problems during installation that you cannot resolve, your support representative might request that you run a logged installation, and then send the log file to them.
To run a logged installation
1 Open a command prompt. For example, in Windows, go to Start > All Programs > Accessories > Command Prompt.
2 At the command prompt, type:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"logfilepath"
installdir=\"C:\MyInstallFolder\" addlocal=All"
For example, this command creates a file called mylog.txt in the C:\temp folder:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"C:\Temp\mylog.txt\"
installdir=\"C:\MyInstallFolder\" addlocal=All"
See