Installation Guides > Installing Desktop > Troubleshooting
 
Troubleshooting
Running a logged installation
If you have problems during installation, your Technical Support representative might request that you run a logged installation, and then send the log file. You should not need to do this under normal circumstances.
To run a logged installation
Open a command prompt, and then type the following:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"
<location and name of log file>"
installdir=\"C:\MyInstallFolder\" addlocal=All"
For example, the following command creates a file called mylog.txt in the C:\temp folder:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"C:\Temp\mylog.txt\"
installdir=\"C:\MyInstallFolder\" addlocal=All"
See also
Installing UNICOM Intelligence Desktop