Removing UNICOM Intelligence Server applications

To remove UNICOM Intelligence Server applications, use the uninstall feature. Just deleting the applications’ files and folders does not properly remove the applications themselves, and you might have problems installing or removing later versions.

After you installed UNICOM Intelligence Server applications, you might have changed some of the files that control how UNICOM Intelligence Interviewer - Server Admin or UNICOM Intelligence Server applications work. The removal procedure backs up key files, allowing you to copy them back to their original locations after a reinstall.

Files are backed up to:

[INSTALL_FOLDER]\IBM\SPSS\DataCollection\<version>\Backup\UNICOM Intelligence Interviewer - Server Admin <version_date_time>

For example, UNICOM Intelligence Interviewer - Server Admin 2.3_10.15.2004_13.59.20.

This folder has subfolders that contain files from locations in \Program Files and the IIS website folder. Files that are backed up typically include the following:

▪Web.config files for UNICOM Intelligence Interviewer - Server Admin activities

▪the Web.config file for UNICOM Intelligence Reporter - Survey Tabulation

▪the load balancing script files defaultreport.mrs and defaultload.mrs.

1 Log on with the user you created for installing the UNICOM Intelligence Server applications.

2 From the Windows Start menu, select Control Panel > Add or Remove Programs > UNICOM Intelligence Server

3 Click Change/Remove to open the UNICOM Intelligence Server Maintenance window.

4 Click Remove; click Next; and then follow the onscreen instructions.

5 Reboot when prompted to do so. If you do not reboot, you will not be able to reinstall UNICOM Intelligence Server applications.

Removing residual UNICOM Intelligence Reporter files from workstations

When UNICOM Intelligence Reporter Desktop Edition or UNICOM Intelligence Author Server Edition is installed from the UNICOM Intelligence Interviewer - Server, you must delete the following folders from each workstation computer:

C:\Users\<Windows_user_name>\AppData\Roaming\IBM\SPSS\DataCollection\7\Survey Reporter

C:\Users\<Windows_user_name>\AppData\<Windows_user_name>\Local Settings\Apps\2.0

C:\Users\<Windows_user_name>\AppData\Roaming\SPSS\DataCollection\7\Author

C:\Users\<Windows_user_name>\AppData\Roaming\SPSS\DataCollection\Activate

C:\Users\<Windows_user_name>\AppData\<Windows_user_name>\Local Settings\Apps\2.0