Installation Guides > Installing Data Model > Installing Reporter - Developer Kit > Troubleshooting
 
Troubleshooting
Microsoft .NET Framework errors
You will encounter errors when you install older versions of Microsoft .NET Framework on systems that have newer versions of the Framework installed. You will also experience errors when the .NET 3.0 WCF HTTP Activation feature is enabled.
For more information, see the Microsoft support article:
http://support.microsoft.com/kb/2015129
Running a logged installation
If you have problems during installation you cannot resolve, your Technical Support representative might request that you run a logged installation, and then send the log file. You should not need to do this under normal circumstances.
1 Open a command prompt. For example, in Windows, click Start and go to All Programs > Accessories > Command Prompt.
2 At the command prompt, type:
UNICOM Intelligence Desktop.exe/s /v"/qn /l*v \"
<location and name of log file>" installdir=\"C:\MyInstallFolder\" addlocal=All"
For example, the following command creates a file called mylog.txt in the C:\temp folder:
UNICOM Intelligence Desktop.exe/s /v"/qn /l*v \"C:\Temp\mylog.txt\"
installdir=\"C:\MyInstallFolder\" addlocal=All"
3 Follow the instructions for installing the application, but omit the first step. See Installing UNICOM Intelligence Reporter - Developer Kit for more information.
See also
Installing UNICOM Intelligence Reporter - Developer Kit