Installation Guides > Installing Desktop > Troubleshooting the UNICOM Intelligence Desktop installation
 
Troubleshooting the UNICOM Intelligence Desktop installation
Running a logged installation
If you have problems during installation, your support representative might request that you run a logged installation, and then send the log file to them.
To run a logged installation, open a command prompt, and then type the following command:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \" <logfile>" installdir=\"C:\MyInstallFolder\" addlocal=All"
Replace <logfile> with the full path and name of the log file.
For example, the following command creates a file called mylog.txt in the C:\temp folder:
UNICOMIntelligenceDesktop.exe /s /v"/qn /l*v \"C:\Temp\mylog.txt\"
installdir=\"C:\MyInstallFolder\" addlocal=All"
See also
Installing UNICOM Intelligence Desktop