Installation Guides > Installing Interviewer > Troubleshooting the installation of UNICOM Intelligence Interviewer
 
Troubleshooting the installation of UNICOM Intelligence Interviewer
Microsoft .NET Framework errors
You will get errors when you install older versions of Microsoft .NET Framework on systems that have newer versions of the Framework installed. You will also get errors when the .NET 3.0 WCF HTTP Activation feature is enabled.
For more information, see:
http://support.microsoft.com/kb/2015129
Running a logged installation
If you have problems during installation you cannot resolve, your Technical Support representative might request that you run a logged installation, and then send them the log file. You should not need to do this under normal circumstances.
1 Open a command prompt, and then type:
UNICOMIntelligenceInterviewer.exe /s /v"/qn /l*v \"<logfile>" installdir=\"<folder>\" addlocal=All"
For example, this command creates a file called mylog.txt in the C:\temp folder:
UNICOMIntelligenceInterviewer.exe /s /v"/qn /l*v \"C:\Temp\mylog.txt\" installdir=\"C:\MyInstallFolder\" addlocal=All"
2 Follow the instructions for installing the application, starting with step 2.
See
Installing UNICOM Intelligence Interviewer