Troubleshooting the UNICOM Intelligence Reporter

Installation Guides > Installing Data Model > Installing Reporter - Developer Kit > Troubleshooting the UNICOM Intelligence Reporter - Developer Kit installation

Troubleshooting the UNICOM Intelligence Reporter - Developer Kit installation

Microsoft .NET Framework errors

You will get errors when you install older versions of Microsoft .NET Framework on systems that have newer versions of the Framework installed. You will also get errors when the .NET 3.0 WCF HTTP Activation feature is enabled.

For more information, see the Microsoft support article:

http://support.microsoft.com/kb/2015129

Running a logged installation

If you have problems during installation you cannot resolve, your support representative might request that you run a logged installation, and then send the log file. You should not need to do this under normal circumstances.

1 Open a command prompt. For example, in Windows, click Start and go to All Programs > Accessories > Command Prompt.

2 At the command prompt, type:

UNICOM Intelligence Desktop.exe/s /v"/qn /l*v \"
<logfile>" installdir=\"C:\MyInstallFolder\" addlocal=All"

For example, the following command creates a file called mylog.txt in the C:\temp folder:

UNICOM Intelligence Desktop.exe/s /v"/qn /l*v \"C:\Temp\mylog.txt\"
installdir=\"C:\MyInstallFolder\" addlocal=All"

3 Follow the instructions for installing the application, but omit the first step. See Running the UNICOM Intelligence Reporter - Developer Kit installation program for more information.