Installation Guides > Installing Server > Troubleshooting UNICOM Intelligence Interviewer Server > The installer says it can't find SQL Server running on the machine specified
 
The installer says it can't find SQL Server running on the machine specified
If the installation procedure issues the message “Can't find SQL Server running on the machine specified” when you click Next on the mrInterviewData UNICOM Intelligence Interviewer - Server Admin Database Setup page, this might be for any of the following reasons:
▪You mistyped the server’s name.
▪The computer running the SQL Server is unreachable.
▪The latest Windows updates are not installed.
To resolve the problem, complete the following steps:
1 Check that your spelling is correct. In the case of a named SQL Server instance, that you have typed the instance name correctly.
2 Check that you can ping the computer. For more information, see Checking that computers in a cluster can communicate with each other.
3 Download and install the latest Windows updates from the Microsoft website.
See
Troubleshooting UNICOM Intelligence Interviewer Server