Installation Guides > Installing Server > Troubleshooting UNICOM Intelligence Interviewer Server > The location of the website folder containing SPSSMR has changed since UNICOM Intelligence Server applications were installed
 
The location of the website folder containing SPSSMR has changed since UNICOM Intelligence Server applications were installed
What must I do to continue using UNICOM Intelligence Server applications?
If the location of the website on which you installed UNICOM Intelligence Server applications changes after installation, you must move the UNICOM Intelligence Server application and UNICOM Intelligence Interviewer - Server Admin application folders and the webctrl_client folder from the original website to the new one. You must also change the pathname defined for the Interviewer Server Administration load balancing configuration file in Interviewer Server Administration Web.config file.
1 If the SPSSMR folder does not appear in the new website folder, copy it from the website folder in which it was installed into the new location.
2 Move the webctrl_client folder from the original website folder into the new folder so it is at the same level as the SPSSMR folder.
3 From the Control Panel, go to: Administrative Tasks > Internet Information Services
This opens the Internet Information Services window.
Create the new SPSSMR virtual directory
1 In the left frame, right-click the website to which you have just copied the SPSSMR folder and select New, Virtual Directory.
The New Virtual Directory wizard opens.
2 On the first page of the wizard, click Next.
3 On the Virtual Directory Alias page, enter SPSSMR as the Alias name, and then click Next.
4 On the Web Site Contents Directory tab, click Browse, and then select the SPSSMR folder in its new location. Then click Next.
5 On the Access Permissions page, ensure that only the Read and Run script check boxes are selected. Then click Next.
6 On the last page, click Finish.
Create virtual directories for UNICOM Intelligence activities
1 Create virtual directories for activities within the SPSSMR folder by repeating the previous set of steps for each activity folder. For example, to create a virtual directory for the Activate activity, right-click SPSSMR in the left frame and choose New > Virtual Directory.
2 Within each activity’s virtual directory, create virtual directories pointing to the SPSSMR\Shared and SPSSMR\Shared\Login folders. For example, to create an SPSSMR\Activate\Shared virtual directory, right-click Activate in the left frame, and then choose New, Virtual Directory.
Remove the Create Application setting from the SPSSMR, Shared, and Login virtual directories
1 In the left frame, right-click SPSSMR, and then click Properties.
The SPSSMR Properties dialog opens.
2 In the Application Settings frame, click Remove.
The button name changes to Create.
3 Click OK.
4 Repeat this procedure for every Shared and Login virtual directory that is in SPSSMR.
5 Close IIS.
Reconfigure UNICOM Intelligence Interviewer - Server Admin load balancing
1 Go to the UNICOM Intelligence Interviewer - Server Admin folder in the new website folder.
2 Right-click the Web.config file, click Properties, and then remove the Read-only attribute from the file. Click OK.
3 Open the Web.config file in a text editor.
4 Scroll to the end of the file and locate the line that defines the SPSS_LoadBalanceXmlFile key. In this line, replace the path-name with the drive letter and path-name of the new website folder (do not change the filename itself).
5 Save the file, and then close it.
Update the Registry setting for the UNICOM Intelligence Reporter - Survey Tabulation variable cache directory
1 From the Windows Start menu, select Run.
2 In the Open box, type regedit, and then click OK. The Registry Editor opens.
3 Go to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\SPSS\MR Tables\7.0
4 In the right frame, right-click VariableCacheDir, and then click Modify.
5 In the Edit String dialog, replace the path-name with the drive letter and path-name of the new website folder, and then click OK.
6 Reboot the computer for the changes take effect.
See
Troubleshooting UNICOM Intelligence Interviewer Server