Every second is important in CATI interviewing, including the time it takes a user to login to the UNICOM Intelligence applications, select a project to work with, and then select the Phone Participants activity. While this wasted time might appear to be miniscule, every second lost has a measurable economic impact.

In order to minimize this impact, and maximize phone participants (as well as all users) efficiency, UNICOM Intelligence has eliminated the need for users to take action (click) when there are no actionable projects or activities. When a user or role has access to only one project and one activity, and is assigned the No Choice No Action option, the user directly enters the project or activity after logging in. When the user logs off, the system logs the user out of UNICOM Intelligence.

The No Choice No Action feature is listed under the UNICOM Intelligence Interviewer - Server Admin activity. For more information, see Assigning users and roles to activities and projects.