Every second is important in CATI interviewing, including the time it takes a user to login to the UNICOM Intelligence applications, select a project to work with, and then select the Phone Participants activity. While this wasted time might appear to be small, every second lost has a measurable economic impact.

To minimize this impact, and maximize phone participants (as well as all users) efficiency, UNICOM Intelligence has eliminated the need for users to take action (click) when there are no actionable projects or activities. For more information, see No Choice No Action.