Manage logs
UNICOM Intelligence Interviewer - Server Admin and the activities and applications that run inside it create a number of log files that provide an audit trail of what each activity has done. If you experience problems with UNICOM Intelligence, the UNICOM Intelligence administrator or a UNICOM Systems, Inc. support representative will need to look at these files to find out what is causing the problems. In a small installation where everything is installed on a single computer, all the log files are stored in a single folder and can be viewed by using any text editor. On clustered installations, log files are created on each computer in the cluster, which makes viewing them and matching up records between files more difficult.
Manage Logs provides an easy method of viewing log files, and can be used to create a zip file containing logs for sending to UNICOM Systems, Inc. Support.
Although the primary purpose of log files is to record events, some log entries might contain actual data or respondent details or references that enable data or respondent details to be extracted from other files. In addition, log files are not project specific and many log entries contain the project name, making it easy to find information for a particular project.
These things are likely to be security issues in companies that provide UNICOM Intelligence services to external clients or where different teams work on different clients' projects, so this release of Manage Logs is available only to UNICOM Intelligence administrators.
Setting the log location
Manage Logs assumes that the logs are in the following folder:
\\%SERVER%\SPSS_DIMENSIONS_LOGS
If you want to put the logs in a different location, use DPM Explorer to add a LogsLocation property to “Servers | <server> | Applications | ManageLogs | ApplicationSettings | LogsLocation”.
For example, to set the logs to a collated location in FMRoot, use:
\\<FMRootUNC>\Logs\%SERVER%
Including or excluding Windows Event logs
The Manage Logs activity’s Web.config file is in the following folder:
C:\InetPub\wwwroot\SPSSMR\ManageLogs
It defines keys that control the following aspects of the activity’s behavior. The following key controls whether the Windows Event logs are exported:
<appSettings>
<add key="IncludeEventLogOption" value="true"/>
</appSettings>
Including or excluding Web server logs
In some clusters, the Web tier servers cannot write logs to FMRoot, or Manage Logs might not have access to shares on the Web server.
To not include the Web server logs, set IncludeWebServerLogs under “Servers | <server> | Applications | ManageLogs | ApplicationSettings” to False.
The default value is False.
See