•How applications are used to support one or more business processes, and how they are used by other applications.

•Can be used in designing an application by identifying the services needed by business processes and other applications, or in designing business processes by describing the services that are available.

•Is an important view for operational managers responsible for processes, as it identifies the dependencies of business processes upon applications.

•Business actor

•Business role

•Business collaboration

•Business process/function/interaction

•Business event

•Business object

•Application component/collaboration

•Application interface

•Application process/function/interaction

•Application event

•Application service

•Data object