▪How applications are used to support one or more business processes, and how they are used by other applications.

▪Can be used in designing an application by identifying the services needed by business processes and other applications, or in designing business processes by describing the services that are available.

▪Is an important view for operational managers responsible for processes, as it identifies the dependencies of business processes upon applications.

▪Business actor

▪Business role

▪Business collaboration

▪Business process/function/interaction

▪Business event

▪Business object

▪Application component/collaboration

▪Application interface

▪Application process/function/interaction

▪Application event

▪Application service

▪Data object