Interviewing settings

Registry settings for the interviewer session engine and UNICOM Intelligence interviews are stored under:

Sets the thread pool size of each interview engine.

The time-out (in seconds) for caching interview services settings in DPM.

The time-out (in minutes) for an interview in the running interviews collection. The interview time-out is reset each time a page is posted for the interview.

The time-out delay for interviewer sessions created using CreateInterviewerSession.

This is reset for all calls to the session engine for a given interviewer session token, including posts for interview pages. Sessions are checked for time-out every 30 minutes.

This setting is used to terminate interviewer sessions that have been inactive for the time-out period. This typically happens when an interviewer closes the browser without closing the Phone Participants activity. When the session times out, an error is logged if the session still has an active sample record. The sample record remains active and will need to be moved manually to another queue. Until an Interviewer session times out, it remains in the list of interviewers who can be monitored.

Default: 720 minutes (12 hours)

The URLs of the interviewing engines. URLs in the string must be separated by commas.

By default, only a single engine is configured for an interviewing server, but it is possible to configure multiple engines. This setting should also be updated if the address, protocol, or port for the session engine Web Service is changed.

The maximum number of opcodes (instructions) that can be executed between pages before the interview is considered to be in an infinite loop. The interview is automatically terminated once the number of opcodes executed exceeds this value.

The password to use for registering session engines with the Web Service.

The URLs of the Web Services with which the engine will register when it starts and from which it will unregister when it stops. URLs are enclosed in single quotation marks and separated by commas.

Note The interviewing engine substitutes an appropriate server name for %SERVER%. Do not replace this marker with a server name yourself.

The full pathname of the .mdd file that contains shared translations for UNICOM Intelligence Interviewer messages.

Default: No default setting, but the installation default is:

Enables (1) or disables (0) registration of interviewer session engines with the Web servers. See Session engine registration for more information.

Web tier registration should be disabled whenever the registration web service is disabled on the Web tier. The registration web service is typically disabled when the registered engines are configured in the Web tier's Web.config file.