Interviewer - Server > Configuration and customization > Web configuration files > Settings for the Phone Participants activity > Order in which to display interviewer comments
 
Order in which to display interviewer comments
The Comments box on the main screen lists comments that interviewers have entered for a particular record. They may contain additional information about the participant or details of why an appointment has been arranged. Phone Participants usually displays comments in chronological order, so that the most recent comments appear at the end of the list. To alter this, so that the most recent comments appear at the top of the list, set DisplayCommentsInReverseOrder to True:
<appSettings>
  <add key="DisplayCommentsInReverseOrder" value="True" />
</appSettings>
See also
Settings for the Phone Participants activity