National or state regulations may require that certain numbers cannot be auto-dialed (cell phone numbers for example). The Force Preview Dial feature forces the interviewer to manually select the dial button for specific participant records, thus avoiding silent calls.

See also Enforcing manual dialing

To configure participant records for Force Preview Dial, edit the participant records file to include the RequiresManualDial field and specify a value of 1 for each record that requires manual dialing. For example:

For more information, see Participant file format.

When the participant records file is uploaded via the UNICOM Intelligence Interviewer Server - Admin’s Participant activity, all records that have a value of 1 for the RequiresManualDial field will require the interviewer to manually initiate dialing.

If KeyPadManualDial is enabled (see Enforcing manual dialing), the default value for RequiresManualDial is 1.