Ending a review
You end a review in one of two ways, either by accepting or rejecting the interview.
To accept the interview
This is the usual way to end a review. The status of the interview will be defined as both completed and reviewed. In addition, the call outcome on the participant’s sample record will be changed to Reviewed, but the sample record will remain in the COMPLETED queue.
1 On the left of the main screen, click on the name of the last question so that the last question is displayed.
2 Click Next or press ENTER.
This accepts the interview and ends the review. Use the options displayed in the center of the main screen to select another interview to review, or click Exit to close the Review Interviews activity.
Note You might also be able to accept an interview and end the review by clicking the Stop button if one is displayed or by pressing the ESC key.
To reject the interview
You can reject the interview if it does not meet your organization’s standards. When you reject the interview, the status of the interview will be defined as reviewed, but not completed. In addition, the call outcome on the participant’s sample record will be changed to RejectedByReviewer and the sample record will be moved to the UNUSABLE queue.
▪Click the Reject Interview button:
This rejects the interview and ends the review. Use the options displayed in the center of the main screen to select another interview to review, or click Exit to close the Review Interviews activity.
Note If you changed the answer to the currently displayed question before clicking the Reject Interview button, your new answer will not be saved.
See also
