Interviewer - Server > UNICOM Intelligence Interviewer activities in UNICOM Intelligence Interviewer Server - Admin > Quotas > Changing quota targets, behavior flags, and cell priorities
 
Changing quota targets, behavior flags, and cell priorities
When you select one of the Edit options, you can change the targets and the counts of completed or pending interviews in a cell. If priority pending has been set, you can also change the cell priorities.
Note The menu points for these options are toggles. Once you select an option it remains selected until you choose a different option or until you leave Quotas. This allows you to make the same type of changes to a number of quotas without having to reselect an option from the menu each time.
To change targets and/or behavior flags
1 Do one of the following:
To change targets, choose Target from the Edit selection list.
To change targets and/or behavior flags, choose All from the Edit selection list. If the quota uses priority pending you will also be able to change the cell priorities.
2 Click the button for the quota you want to change.
The quota status report is displayed with the values you can change enclosed in boxes.
3 Type new values in the boxes. If you are changing the behavior flags, choose one of the following:
Normal for a normal quota.
Overquota to allow over-quota interviews. This type of quota allows interviewing to continue all the time that the number of completed interviews in this cell is less that the target. Once the target is met, any interviews that are already in progress are allowed to continue and complete, so it is possible that the final number of completed interviews will slightly exceed the target. Once the target has been met, all new interviews in the cell will fail the quota test and will be dealt with as specified by the scriptwriter (usually the interview will be terminated).
Counter for a counter quota. This type of quota counts the number of interviews that take place for this cell but does not compare this count against the target (usually, the target is zero). This cell then has no quota control, but a record of the number of interviews achieved for that cell will be maintained.
4 Click Update to update the quota database.
Note Any changes that you make are replicated in the quota tables in the database but not in the project’s .mqd file. If you later reactivate the project and you choose the option to update the quota tables with the information in the .mqd file, any changes that you made with Quotas are overwritten with the information from the .mqd file. The Quota engine’s refresh interval with the database is set to 60 seconds. This means that any changes take effect on the server only after 60 seconds.
See also
Quotas