Desktop User Guides > Professional > Interview scripting > Sample management > Sample management facilities > Call and contact outcome codes > Result codes passed between sample management and the dialer
 
Result codes passed between sample management and the dialer
When a project uses a dialer, the sample management system uses an extra set of call result codes to document its interaction with the dialer. These codes appears in the IVW*.tmp log files, recording the progress of each call attempted.
Result code
Value
Description
Success
100
The call to the sample management function succeeded.
Failed
101
The call to the sample management function failed.
ParamError
102
An invalid parameter was passed to the sample management function. This is an internal code and should not appear in log files.
Reject
103
Authentication was rejected because the record failed sample management quota control.
DialerUnavailable
104
The dialer is unavailable (usually because its status in DPM is not Active) or does not exist.
ExtensionUnavailable
105
The extension is not available on the current dialer.
AutoDialTimeout
106
Sample management has waited too long dialing to connect a record and has timed out the request.
ExtensionOnHook
107
The extension cannot receive calls because it is not off-hook.
ExtensionBusy
108
The extension cannot receive calls because it is busy.
DialerStopped
109
The dialer cannot make calls because it has been stopped.
OutOfRecords
110
There are no records to call. This does not always mean that there are no more records available. It might mean that all suitable records have appointment times that have not yet been reached.
See also
Call and contact outcome codes