Starting mrUserAdminServer and mrDPMServer3
The installation process normally starts mrUserAdminServer and mrDPMServer3 on all computers running the Interviewing Service. Take the following steps to check whether the services are running and, if necessary, to start them.
1 Open Control Panel, and then click Administrative Tools > Services
The Services dialog opens.
2 Check that both services are running.
If a service is not running, right-click it, and then click Start.
If neither service is running, start mrUserAdminServer, and then start mrDPMServer3.
3 You must also restart IIS after restarting mrUserAdminServer and mrDPMServer3.
See