Ending a review
You end a review in one of two ways, by either accepting or rejecting the interview.
To accept the interview
This is the usual way to end a review. The status of the interview will be defined as both completed and reviewed, and the call outcome on the participant’s sample record changes to Reviewed, but the sample record remains in the COMPLETED queue.
1 Click the name of the last question so that the last question is displayed.
2 Click Next or press ENTER.
3 Use the options displayed on the main screen to select another interview to review, or click Exit to close the Review Interviews activity.
You might also be able to accept an interview and end the review by clicking the Stop button if one is displayed or by pressing the ESC key.
To reject the interview
You can reject the interview if it does not meet your organization’s standards. When you reject the interview, the status of the interview is defined as reviewed, but not completed. In addition, the call outcome on the participant’s sample record changes to RejectedByReviewer and the sample record moves to the UNUSABLE queue.
Click the Reject Interview button:
Use the options displayed on the main screen to select another interview to review, or click Exit to close the Review Interviews activity.
If you changed the answer to the currently displayed question before clicking the Reject Interview button, your new answer is not saved.
See also
