Server User Guides > Interviewer - Server > Review Interviews > Conducting a review
 
Conducting a review
After you have selected an interview, click a question name to start the review.
Using the keyboard or the mouse
Depending on the settings for the Review Interviews activity, you might be able to conduct reviews using the keyboard only, or you might need to use both the keyboard and the mouse.
For reviews that require the keyboard only, the following keys have special uses:
Key
Use
Page Down
Display the next question.
Page Up
Display the previous question.
Tab
If more than question is displayed on the screen, move the cursor to the next question.
Ctrl+Tab
If more than question is displayed on the screen, move the cursor to the previous question.
Enter
For text questions, displays the next question.
Shift+Enter
Insert new lines in a text question’s response.
Up arrow
Use only for questions other than text questions. If more than question is displayed on the screen, move the cursor to the previous question on the screen (same as Ctrl+Tab). If only one question is displayed on the screen, display the previous question (same as Page Up).
Space and dash/hyphen
Can be used between multiple answers for multiple-response, categorical questions.
Ctrl+Alt+N
Switch to the Contact Details tab.
Ctrl+Alt+H
Switch to the Case Data Details tab.
Ctrl+Alt+O
Switch to the Comments Details tab.
For interviews that use the mouse, click Next to display the next question, and click Previous to display the previous question.
General procedure for conducting reviews
If you enter an invalid answer, the interviewing program displays error messages, usually in red, and waits for you to enter another response.
For some questions, usually multiple-choice questions, changing the answer might display additional questions that did not appear when the interview was conducted. In addition, changing the answer might cause other existing questions to disappear. In this situation, a warning message appears, telling you that the path you are now taking through the interview is no longer the path that the interviewer took.
If the participant’s answer to a question has been recorded, the following buttons appear:
Button
Description
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Play the participant’s answer
This graphic is described in the surrounding text.
Stop playing the participant’s answer
You can also press Ctrl+Shift+P to play or stop playing the participant’s answer.
Automatically calculated answers are not updated when a review is conducted using the Review Interviews activity.
See also
Changing the answer to a question
Ending a review
Review Interviews