Importing a dialer configuration file

Server User Guides > Interviewer - Server > Dialer Administration > Importing a dialer configuration file

In Dialer Administration, you add autodialers or update the information for existing autodialers by importing a dialer configuration file. This file contains one entry for each autodialer and one entry for each station that will use an autodialer. For more information, see Creating a dialer configuration file.

Before you import a dialer configuration file, be aware of the following:

▪An existing autodialer that has the same name as an entry in the file will be overwritten.

▪An existing autodialer that does not have the same name as any entry in the file is unaffected, that is, it is not removed. To remove an autodialer, see Connecting to and disconnecting from an autodialer.

▪Any existing autodialers that are to be overwritten must be in the Stopped or Failed state, otherwise the import will fail.

To import a dialer configuration file

1 Make sure that any existing autodialers that are to be overwritten are in the Stopped or Failed state.

2 At the top of the Dialer Administration main screen, click the Import button This graphic is described in the surrounding text.

The Upload Files dialog opens.

3 Click Browse and select the file that you want to import.

4 On the Upload Files dialog, click Upload.

The dialer entries in the configuration file are validated and imported. The real-time display is refreshed and any new or updated autodialers are shown. However, if the validation failed, the import stops and an error message is displayed.