•Shows how one or more business services are realized by the underlying processes (and sometimes by application components).

•Forms a bridge between the business products viewpoint and the business process view – providing a “view from the outside” on one or more business processes.

•Business actor

•Business role

•Business collaboration

•Business interface

•Business process/function/interaction

•Business event

•Business service

•Business object

•Representation

•Application component/collaboration

•Application interface

•Application process/function/interaction

•Application event

•Application service

•Data object