Support Website Help The Support website options enable you to access: Support Incidents • Raise a new Support Incident • View existing Support Incidents Search the Knowledge Base Search articles to help you find possible solutions to your product questions. • Select the product from the drop down box and enter a search keyword and press the Show Articles button to view articles or • Press the Show Articles button to view articles for all products that you are authorized to access. Web Site Account These options enable you manage your profile on this website. You can • Change account password • View your profile • View other profiles (Site Administrators only). If you are a nominated Site Administrator you can view and update user profiles registered for your organization. Product Information Access to online manuals and documentation for each of your registered products. You can view, search and print this documentation as required.