Changing the Interviewer Server ANSI codepage

Interviewer - Server > Administration and maintenance > Changing the Interviewer Server ANSI codepage

The .NET Framework's default encoding reads the registry's ANSI codepage when encoding. As a result errors might occur when activating questionnaires that include characters such as umlauts (for example, when the project name contains the character Ä).

To resolve this issue, update the server's ANSI codepage:

1 Access the registry on the server (Start > Run > regedit).

2 Navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage\ACP

3 For servers running a German operating system, enter 850; for Chinese, enter 936; for Japanese, enter 932.

For more information, see “Encoding class” on the Microsoft MSDN site:

http://msdn.microsoft.com/en-us/library/system.text.encoding.aspx