Entering and editing the survey introduction
The Introduction page provides options for defining the introductory script that interviewers should read to each participant. The editor provides options for modifying a project’s introductory text via HTML or plain text, and provides a method for switching between available languages.
When an autodialer connects a telephone interviewer to a participant (or, for projects that do not use an autodialer, when the interviewer requests a number to call), interviewers are provided with an introductory text that they can read to the participant to explain the reason for the call. UNICOM Intelligence Interviewer - Server Admin comes with a default text that is suitable for all surveys, but you can define your own text that is more specific to the current project.
Introduction to survey
Displays the default introductory text. You can manually replace the default text that UNICOM Intelligence Interviewer - Server Admin provides with your organization’s default text.
Translation
The list provides all available languages for the survey introduction. Select the appropriate language prior to editing the introduction text. You can also select New to add a new language.
Set editor as
Allows you to edit the text in HTML or plain text. Selecting the HTML option displays a simple HTML editor that allows you to quickly format the HTML text.
Substitution
Lists fields available for insertion into the introductory text. The available fields typically reference to a sample field, but can also reference the following fields:
▪User:Description: The interviewer’s name.
▪Respondent:TimeBasedGreeting: Corresponds to the respondent’s time of day (morning, afternoon, or evening). The settings can be updated via the DefaultTimeRanges property in DPM. The default settings are as follows:
morning displays when the respondent’s time is between 0:01 and 12:00.
afternoon displays when the respondent’s time is between 12:01 and 19:00.
evening displays when the respondent’s time is between 19:01 and 0:00.
Note If the introductory text for most or all of your company’s projects is always the same, you might want to replace the default text that UNICOM Intelligence Interviewer - Server Admin provides with your organization’s default text. See
To change the default settings.
To specify the project’s introductory text
Replace the default text with the text you want interviewers to use (in either plain text or HTML).
To insert a field into the introductory text
1 Click in the introductory text where you want to make the insertion.
2 Select a field from the Substitutions list, and then click Add.
The field name appears in the introductory text enclosed in {} curly brackets and will be replaced by the appropriate value when the introductory message displays for the interviewers.
To change the default settings
If you find that for every new project you always change the settings on the Introduction page to the same new values, you can instead change the default settings that UNICOM Intelligence Interviewer provides. For more information, see
Changing the default settings.
Notes
▪HTML text can be formatted via the provided HTML editor options, or you can enter the HTML tags. When manually entering HTML tags, do not use the <body> tag.
▪Standard JavaScript can be inserted directly into the introduction text.
▪When working with a project that was upgraded from a UNICOM Intelligence version prior to version 7, the introduction text displays in plain text.
See also