Multiple-choice questions

When the question is followed by a list of answers, you must choose the answer from the list. Some questions require that only one answer is selected from the list whereas other questions allow more than one answer to be selected. The way in which you make the selection depends on whether the interview can be conducted using the keyboard only or whether the mouse must be used as well.

▪For interviews that require the keyboard only. All the answers in the list are numbered. If only one answer can be selected from the list, the numbers will be enclosed in parentheses, for example, ( 3 ). If more than one answer can be selected, the numbers will be enclosed in brackets, for example, [ 3 ]. To select an answer, press the appropriate number key. To select multiple answers, press the appropriate number keys in any order. The answer or answers that you select will be highlighted in the question.

▪For interviews that use the mouse. If only one answer can be selected from the list, a radio button is displayed next to each answer. If more than one answer can be selected, a check box is displayed next to each answer. To select an answer, click on the appropriate radio button or check box.

To cancel a single-choice answer, select a different answer. To cancel a multiple-choice answer, select the same answer again.

▪Some multiple-choice questions that allow multiple answers might include answers that are shown in bold text. These answers cannot be combined with any other answer in the list.

▪If the list contains an answer called “Other” followed by a text box, first select the answer and then type the words in the text box. For interviews that require the keyboard only, the cursor will automatically move to the text box when you select the answer.

▪If the response list is shown as a grid of single-choice or multiple-choice answers, you must select an answer for each question in the grid. Usually, the questions are the rows of the grid and the answers are the columns, but this is not always so.