Phone Participants

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Phone Participants

You use Phone Participants to conduct interviews by telephone.

Each interview has a dialing phase. The actions you take in this phase depend on whether the UNICOM Intelligence Interviewer project you are working on uses an autodialer:

▪If an autodialer is used, you click a button to ask the autodialer to connect you to a participant. For more information, see Using an autodialer to make calls.

▪If an autodialer is not used, you request a number to call and then manually dial the number you have been given. Alternatively, you might be able to use a modem to dial the number automatically. For more information, see Using manual dialing or a modem to make calls.

If the participant agrees to be interviewed now, the call moves into the interviewing phase and the first question is displayed. For more information, see Conducting interviews.

An interview might also include a reviewing phase, in which you review and if necessary amend the participant’s answers after the interview has finished. For more information, see Reviewing interviews.