Selecting an interview to review
You can select interviews to review based on the sample or case data fields.
Note You can set which fields are displayed in Interviewing Options activity’s
Fields list (see
Interviewing Options).
1 To review only text questions (including “Other” answers in multiple-choice questions), select Open-ends only. If you do not select this option, you will be able to review all questions.
2 Select the field that you want to use to search for an interview.
3 In the edit box, type the value that you want to search for. Enclose the value in %...% to search for interviews that include comments (for example, %4964%).
You can manually add the percentage (%) symbols.
4 Click Next to start the search.
If an interview is found that matches your search criteria, the questions asked in that interview are listed on the left of the main screen. The contact, case data, and comment details display on the top of the main screen. If more than one matching interview is found, the matching interviews display in the center of the main screen. You can select the interview, and then click Start to begin the review.
If the interview found is not the one you want, accept the interview as described in
Ending a review, as this allows the interview to be reviewed again.
If no matching interview is found, an error message appears. You can modify the search criteria and click Next to search again.
See also