Desktop User Guides > Interviewer > Troubleshooting
My synchronization failed
I receive an “Access denied” message when attempting to synchronize projects
Why are interviewers, who are not assigned sample data, still assigned to the project?
I can no longer synchronize with the server after changing my password
I get an error when I attempt to open an .mdd using IPlayerConsole.exe
Why do I receive a message that states my computer “is not registered in DPM” when I attempt to change the Primary and/or Secondary server URL in UNICOM Intelligence Interviewer?
After changing my Windows password, why do I receive a processing error when attempting to login to UNICOM Intelligence Interviewer?
The configuration, user, and project information is lost after upgrading from UNICOM Intelligence 5.6
Why are the keyboard shortcuts not working in when the application is run in a Citrix environment?