UNICOM Intelligence Interviewer - Server must be installed by a user with local administrative rights. This user must have SQL Server System Admin (sysadmin) permission on the database server while the installation is running, to create or update the main UNICOM Intelligence Interviewer - Server databases. When the installation is finished, you might remove this right. For information about the SQL requirements for the running and anonymous users after installation, see the Knowledge Base article K87-6225.

Use the same user to install upgrades, fix packs, and interim fixes. If that user is not available, use a user who is an administrator and a member of the UNICOM Intelligence user group (see Creating the UNICOM Intelligence user group). If the user does not have these rights, the program is either only partly installed or not installed at all.

The UNICOM Intelligence Interviewer - Server servers and services must be run by a user with the same rights as the installing user, but this user must also have the 'Log on as a service' and 'Log on as a batch job' options set. This user does not require SQL Server System Admin rights.

Although you can use the same user account for both the installing and the running user, it is better to create a new user account on each server that is used specifically for running UNICOM Intelligence Interviewer - Server. This maintains any existing security that you have in place and ensures that there will be no problems if the local administrator password is changed.

If you are installing on computers in a workgroup, you must create the installing and running users on all computers in the workgroup that will run UNICOM Intelligence Interviewer - Server services. The user and group names must match exactly across all computers as some operating systems can be case‑sensitive. If you are installing UNICOM Intelligence Interviewer - Server on computers within a domain, you should create the accounts for the installing and running users as domain accounts and then give those accounts the appropriate local access on each of the servers on which UNICOM Intelligence Interviewer - Server will be installed.