Updating passwords for UNICOM Intelligence Interviewer components and services

UNICOM Intelligence Interviewer components and services are installed with the name and password of the Running User. Many companies have a policy of regularly changing passwords to avoid security breaches. You can either:

▪update the passwords by using the UNICOM Intelligence Interviewer ChangePasswords utility

▪update the passwords manually. You might need to do this if:

▪you have added DimensionNet pools for additional websites manually

Updating passwords by using the ChangePasswords utility

The ChangePasswords utility enables you to update the passwords of all installed UNICOM Intelligence Interviewer components and services.

You can run it while the UNICOM Intelligence Interviewer services are running.

ChangePasswords requires administrator rights: if you cannot run it, see Updating passwords manually.

1 Change the account passwords for the UNICOM Intelligence Interviewer Running User and Anonymous Access User by using the standard Windows tools. (ChangePasswords cannot change these passwords.)

2 In Windows Explorer, navigate to the folder in which UNICOM Intelligence Interviewer is installed, for example:

[INSTALL_FOLDER]\IBM\SPSS\DataCollection\version\Interviewer Server\

3 Right-click ChangePasswords.exe, and then click Run as administrator.

The Change Password Utility dialog box opens, showing the current domain name and user name.

4 In the Password fields, type the new passwords for the Running User and the Anonymous Access User.

The program displays a message confirming that all passwords have been changed.

1 Change the actual password for the Services user.

2 Update the password for the Services user for the mrDPMServer3 and mrUserAdminServer services:

In the Windows Control Panel, click Administrative Tools > Services.

Right‑click mrDPMServer3, and then click Properties. On the Log on tab, change the password.

Change the password for mrUserAdminServer in the same way.

3 In the Windows Control Panel, click Administrative Tools > Component Services. Navigate to DCOM Config, right‑click LogBckO2, and then click Properties. On the Identity tab, update the password.

4 Check the Servers.ini file in the [INSTALL_FOLDER]\IBM\SPSS\DataCollection\<version>\Interviewer Server folder for other services that use the Services user. This file tells the ChangePassword utility which services to update.

2 In the Windows Control Panel, click Administrative Tools > Internet Information Services (IIS) Manager.

3 Update the password for the Anonymous User in the application pools:

Access the list of application pools. Click SPSSDimensionNetPool, and then click Advanced Settings. Click the Browse button next to Identity, click Set, and then update the password.

▪If there are additional SPSSDimensionNetPool pools, such as “SPSSDimensionNetPool1”, update the password for them in the same way.

▪If you have installed the Mobile SDK and created an SPSSMobileSyncAppPool, also update its password.

In Internet Information Services (IIS) Manager, navigate to Sites > Default Web Site > SPSSMR, and then double‑click Authentication in the IIS section. Click Anonymous Authentication, and then click Edit. Click Set, and then update the password.

▪Repeat for the mrIEngWS website. If you have multiple engines, you might have multiple mrIEngWS websites. Update the password for those sites as well.

▪Repeat for the mrIWeb website. If you have multiple Web instances, you might have multiple mrIWeb websites. Update the password for those sites as well.