By default, the Interviewer Monitoring activity can be opened by anyone who is a member of the CATIsupervisor role. For the UNICOM Intelligence projects that you have access to, all interviewers are automatically included in the Interviewers Real Time display (see Interviewers Real Time display) and no additional setup tasks are required.

Audio monitoring is available only if the interviewer is using an autodialer to make calls, and the supervisor’s station is connected to the same autodialer.