The following list describes the columns that can appear in the Interviewers Real Time display (see Interviewers Real Time display). By default, not all of these columns are displayed, but they can be added. For more information, see Customizing the Real Time Display.

The number of times the interviewer has selected the “Abandoned” call outcome since last opening the Phone Participants activity.

The percentage of the Session Time that the interviewer has spent conducting interviews.

The number of interviews completed since the interviewer last opened the Phone Participants activity.

The number of participant records retrieved by the interviewer from the sample management system since the end of the previous interview.

The time elapsed since the interviewer last submitted a page, either by retrieving the next contact or pressing Next for an interview.

The interviewer’s UNICOM Intelligence user name.

The time since the current interview was started. If the interview has been restarted, the time shown is that since the restart.

Whether the interview is monitored.

Whether the interview is reviewed.

Whether the participant has given his or her consent to be monitored.

Whether the interviewer’s telephone is off hook. This information is shown only if the interviewer is using an autodialer to make calls.

The extension number used at the telephone interviewer station. This information is shown only if the interviewer is using an autodialer to make calls.

The position name for the telephone interviewer station. This information is shown only if the interviewer is using an autodialer to make calls. Positions prefixed with an “R” indicate a remote interviewer.

The telephone number of the remote interviewer. The value is blank for local interviewers.

The UNICOM Intelligence project name.

The value is always UNICOM Intelligence.

The name of the current question.

The time spent by the interviewer on the current question.

An icon displays whether the interviewer’s status is Idle, Waiting, Connected, or Disconnected.

The outcome of the last call completed by the interviewer; for example, “Refused” or “Completed”.

The number of times the interviewer has selected the “Refused” call outcome since last opening the Phone Participants activity.

The time since the interviewer last opened the Phone Participants activity.

The interviewer status icon that allows supervisors to easily view when interviewers change their status messages.

Displays the text of the interviewer status message.

The number of interviews completed plus the number of times that the interviewer selected a call outcome since last opening the Phone Participants activity. This figure does not include participant records that the interviewer returned to the Sample Management system by clicking the Cancel Contact button.

For an interviewer waiting to be connected to a participant, the time since the interviewer clicked the Start Dialing button. This information is shown only if the interviewer is using an autodialer to make calls.

The UNICOM Intelligence project name.

The interviewer qualification language.

The interviewer qualification queue.