Customizing the Real Time Display

Interviewer - Server > UNICOM Intelligence Interviewer activities in UNICOM Intelligence Interviewer Server - Admin > Interviewer Monitoring > Customizing the Real Time Display

You can customize the following aspects of the Interviewers Real Time display (see Interviewers Real Time display):

▪the number of interviewer records that appear on each page. By default, all the records are shown on a single page and you might have to use the scroll bar excessively to see all the records. If you specify a limit to the number of records on each page, you can use the navigation icons to move between pages (see Navigating the Real Time Display).

▪the columns that are shown (see Columns in the Real Time Display), and in what order they appear.

▪the sort order of the records. For example, you can sort the records into Project ID order so that it is easier to see all the interviewers working on a specific project.

Real Time display customizations apply only to the user who is currently logged-in.

To customize the Real Time Display

1 In the toolbar at the top of the Interviewer Monitoring main page, click the Table Setup button

This opens the Real Time Display Setting dialog box.

2 In Display, select the number of records that you want to appear on each page in the Real Time display.

3 In Table Setup, choose which columns will appear in the Real Time display as follows:

▪To add a column to those displayed, click the column in the Available Fields list and then click Add.

▪To remove a column from those displayed, click the column in the Displayed Fields list and then click Remove.

You can select multiple columns by pressing Ctrl or Shift while you click.

4 In Table Setup, choose the order of the columns displayed in the Real Time display as follows.

▪To move a column to the left of the page, click the column in the Displayed Fields list and then click Move Up.

▪To move a column to the right of the page, click on column in the Displayed Fields list and then click Move Down.

5 In the Sort table by list, select the column that will determine the order of the records in the Real Time display.

6 When you have completed your changes, click OK.

Note For information about using the “Dialer Monitoring Table Options” settings, see ‘Customizing the Dialing Activity Display’ in Monitoring silent calls.